Questions & Answers

Postmoda is a first-of-its-kind marketplace that offers new and like-new customer-returned clothing, sourced directly from the brands you already love. We bring together quality, authenticity, and incredible value—all while giving returned items a second life and creating a smarter, more sustainable way to shop.

We want you to get incredible deals on premium fashion. By partnering directly with retailers and using an AI model trained on over $1B of sales data, we can price items smarter and more accurately—keeping our prices far lower than typical retail or resale sites.

Yes—very. Every item you buy through Postmoda helps keep perfectly good clothing out of landfills. By reselling retailer returns to shoppers who love great deals and secondary fashion, we help divert millions of items from waste. Learn more about the impact of returns here.

We offer 365-day returns. To start a return, click here (please have your order number and email address ready)—our team will handle the rest.

We currently only ship within the United States.

As soon as your order ships, you’ll see the tracking details in the Orders section of your Postmoda profile (click the profile icon in the top right corner). We’ll also send you an email with your tracking number for easy access.

We’re here to help. If anything looks off or you have questions about your purchase, email us anytime at orders@postmoda.com and we’ll take care of it quickly.

If you’re a brand or retailer interested in working with us, reach out at hi@postmoda.com—we’d love to connect.